How Medical Real Estate can Thrive in a Low-Income City

Can Medical Real Estate thrive in a low-income city? A deal recently came across my desk from McAllen, TX, a town on the US-Mexico border across from Reynosa in Mexico. I’ve never been to McAllen, so I did my usual preliminary Wikipedia review to get a sense of the basics. In many ways, McAllen is an appealing place to invest. Properties are cheap, the population is large and growing, border trade provides employment, and it is considered one of the safest cities in Texas.

On the other hand, it there are some aspects of McAllen that might turn away investors. Over 25% of the population was below the poverty line as of 2016, and more than 29% had no health coverage. In the early 2010’s it held the top spot for poorest metro in the nation. Not in Texas, the poorest in the entire United States. Since then, other metros have overtaken it, but it remains near the top (or bottom, depending how you look at it) of the list.

For perspective, if you walked into an elementary school that accurately represented the population of McAllen, all the fifth graders and more would be living in poverty. The entire first grade plus half the second grade would never go to the doctor.

The deal didn’t make sense regardless of the location, but it was an interesting exercise to consider investing in McAllen. The population is just not going to be able to support the same tenants as a wealthier metro, like Phoenix. Is there still a good way for me to invest in medical real estate? If I cover my three basic questions, then the answer is yes.

-Is there a demand for the tenant (the medical service) in the community?

-Does my purchase price allow me to charge market rate so there isn’t incentive to leave?

-Can the tenant recruit employees (providers) to provide the service?

When the deal didn’t work at face value, I was left without a specific tenant to consider. That opened the question, what type of medical practice do I want as my tenant? It’s actually easier to start with who I don’t want as my tenant. I don’t want medical practices that focus on high-touch, high-end services, such as plastic surgery, fancy sports medicine facilities, private-pay dermatology, etc. They have more overhead costs supported by high fees for service, so may not do well in a low-reimbursement environment. That leaves me with tenants that provide efficient care that are profitable even with majority Medicare/Medicaid reimbursement.

McAllen holds another unenviable title. It is the most obese metro in the United States, with obesity rates in the high 30’s and diabetes in the low 20’s. People with diabetes can suffer long term kidney damage and end up relying on dialysis every day. Given the enormous diabetic population, dialysis centers would have plenty of patients. However, upon looking, I found out there are already 15-20 dialysis centers in McAllen. In my hometown of Eugene, Oregon, a relatively affluent and fit college-town with the same population as McAllen, there are 2.

So clearly other people have had that same idea. Even if there is not room for more dialysis providers, there are other medical services that have high demand and lower supply. Cancer treatment, vascular surgery, pediatrics, and adult primary care all can have efficient business models while still providing great service to low-income communities. They all have essentially immobile patient bases, meaning if the practice moves, their patients may switch providers. If I can partner with one of those providers—provide the real estate for their practice—it will be a stable investment in an otherwise challenging place to invest.

Is the rent market rate so I avoid tenants moving to cheaper office space? It shouldn’t be too much of a challenge to check this box. The cost of living in McAllen is in the ballpark of 10% below the national average. Property values are low. As long as I don’t let tenant improvement costs get out of hand (easier said than done), rent can be relatively cheap. Since medical reimbursement does not vary significantly by location, a medical practice in McAllen will be more stable in theory than a practice in a low-income part of a more expensive city. This was actually a big part of what killed the original deal—the seller wanted $250 per square foot for vacant space. In McAllen where rents are low, there is no way I can get a tenant for a fair rent and make money off the building if I start at that price per foot.

Can the practice hire providers? This question gave me pause at first since McAllen has a large percentage of Medicare/Medicaid patients. Medicare and Medicaid pay less than commercial insurance, practices may be less profitable and providers make less money. Lower pay doesn’t attract physicians.

However, McAllen and its associated metro area is large and growing. There are jobs, and there is solid age demographic diversity. I expect that if I take a more granular look, some areas will pop out as more desirable and more quickly growing. It might not be a Park City or a Jackson Hole where Orthopedic surgeons go to retire, but there will be doctors.

Partnering with physician groups in a place like McAllen has another benefit from my perspective: I am adding value to the community. When I invest, I want the community where I invest to benefit as well. By investing in medical real estate and working to enable physicians to provide their best care to as many patients as possible, I believe I am adding value to the community. This community already struggles with access to healthcare, partially due to lack of insurance coverage and partly due to a lack of access. I can help bring medical services to the community, either by partnering with local physicians or national providers.

To reach out about medical real estate investments or to learn about my upcoming book on medical real estate investing, reach out to Jacob@fallcreekpartners.com

5 Reasons Medical Real Estate Isn’t For You

Medical Real Estate isn’t for you if you aren’t ready for the challenges it will bring. There are easier of real estate you can get involved in, and I will enjoy the advantages of medical real estate for myself. While medical properties can high-quality asset type in theory, without appropriate preparation and expectations, they can burn you.

On the bright side, the barriers to entry make the niche highly defensible. If you have the capability to get in, you get to enjoy less over-crowding of the market than you might in an easier-entry asset class. Everyone and their mother knows about single family homes; only a few know about medical real estate.

Expensive properties

Medical properties require more than entry-level capital. A quality building large enough for more than one doctor is going to cost at least $500,000, and probably more. For most individual investors, that is too much capital to sink into one property. It’s a lot of money to have on hand, and it makes diversification across properties challenging. One way to approach this problem is to form a partnership. With a group of 5 all willing to pitch in $200k you could get a $4 million building leveraged 75%. For passive ownership, there are pooled-capital vehicles that will invest your money in medical buildings—syndications, private funds, REITs, etc.

The bottom line remains. In most cases you need at least $100,000 to invest to get started in medical real estate.

Very particular tenants

Medical tenants have specific needs that you will need to understand in order to be an effective landlord. There are licensing codes and HIPAA restrictions doctors need to comply with, and you may need to facilitate this happening. If a facility is not to code, the medicine must stop until violations are fixed. In a well-run medical practice, that should never happen, but…anything that can happen will happen.

Decision making within a physician group may be shared among many doctor-partners making consensus hard to reach. Doctors will be the first to tell you there are a lot of big egos in the physician community. Real estate decisions can be another point of friction a practice doesn’t need. You can help their business thrive if you understand how to preempt problems and support physician tenants.

Not all medical practices operate effectively, and you need to find the ones that do. Practices partnered with national management companies, healthcare groups, and large, multi-location specialty groups have more operational resources than small, owner-led practices. They hire practice managers for each location and have well established operating systems.

I still love partnering with smaller practices in my investment properties, but only when it makes sense. Many of these are managed and run by the doctors themselves. A practice without an office manager on staff is not conducive to Triple-Net leases. I recommend avoiding the poorly managed practices.

High absorption tenant improvement cost (TI’s)

Medical tenants don’t frequently move, in part because there are very high replacement costs ($240-300 per square foot) for medical office space. But at some point someone pays those costs. The landlord and tenant will negotiate how much each party should pay. If you can front the absorption costs, it attracts tenants and secures top-quality leases. You don’t have to, but that capital is a useful bargaining chip. Physicians leave training with tremendous debt but tremendous earning potential, so many physicians prefer to pay higher lease rates than front the TI costs.

High general demand but low turnover

One of the huge perks of medical real estate is that tenants rarely turn over. Medical tenants rarely outfit a space just to leave after 5 or 10 years. However, that means at any time there may not be many physicians/physician groups looking for new space where your property is located.

If you are trying to attract tenants, you need modernized space at a good price. You may need to connect with a specialized broker or at least have relationships within the local physician community. You can convert the medical space into general office space, but the conversion will rent for less, decreasing value. I recommend having a tenant already in place or a signed a lease subject to satisfactory completion of tenant improvements. Hoping a medical tenant will stumble into your vacant building is risky.

Specialized space

If your tenant does not renew at the end of a lease, what will you do with the highly specialized space? A new medical tenant will require at least a partial renovation. If you shift away from medical tenants, rent will decrease.

You need to understand the intrinsic value in a medical property. Space near a hospital, in a community without many medical facilities, in affluent areas where healthcare reimbursement is higher, etc. are all good ways to increase your chances of releasing to a medical tenant quickly.

Medical real estate offers great opportunities for stable cash-flow, but it is best approached with caution. Ideally partner with someone who has first-hand experience investing in the asset class or with a physician who can help navigate the nuances of the tenant needs. Once you are established and understand the tenant base, invest in these properties for excellent stable income.